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Frequently Asked Questions

Is it safe to shop online?

Yes, all credit card transactions take place on a very secure page created by our excellent web developers. After this transaction, your credit card details are not stored.

 

How long will delivery take?

All orders are processed within 24 hours after submission.

Can I buy in bulk?

Yes, on our footer page is the link to our Etsy and eBay shop so you can purchase products in large quantities. Visit our WHOLESALE and RETAIL page to know more.

Who will deliver my order?

Your order will be delivered by our trusted Logistics Company (USPS) to your destination. Ensure you submit an accurate physical address during the purchase.

Does Aduke Signature deliver Internationally?

Yes, we deliver worldwide. There is discount on delivery to every order originating in the USA. However, orders outside will require standard shipment fees. It is important that you visit CONTACT US and duly inform us as we offer you the best charges and so we deliver your package to you right on time!

How can I change my delivery addresss?

This option is usually only available at our sole discretion. However, if your order has already been shipped, there can be no change of address.

I didnt receive my order; can i get a refund?

Refund policies vary, always check conditions before purchasing.

What payment options are available?

From the comfort of where you are, you can place your order and pay immediately through ✓PayPal ✓Visa ✓Discover ✓Square ✓MasterCard.

Credit Cards are also effective.

If i am unable to find a product, will you be able to help?

If you are unable to find a product, just drop us a message via our CONTACT page with your requirements and we will do our best to source it for you!

 

Will you accept returns or exchange of your products?

Please refer to the Returns and Refunds Policy

 

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